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Outlook Read Aloud

tommy soo 61 Reputation points
2024-05-08T03:54:08.1666667+00:00

Hi

I am trying to get the Read Aloud function to work on outlook to work as its not working at the moment

When clicking on Read Aloud, i see the toolbar but there is no sound or reading at all

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Then after awhile of closing the Read Aloud toolbar, i get this popup

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After clicking on OK, i get this error

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The machine i am using is already logged with with my work account that has the M365 E3 license

I have also downloaded the language pack which some other forum mentioned should resolve the "something is preventing it from starting" error

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Office package is updated to Version 2404 Build 17531.20140

I have also tried opening outlook is safe mode, disabling all the com add-ins and restarting outlook but no luck

Please help?

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. SokiGuo-MSFT 23,871 Reputation points Microsoft Vendor
    2024-05-08T08:07:10.9266667+00:00

    Hi @tommy soo

    Welcome to our forum!

    For better research, please provide more details about this case:

    Do other users in the organization have the same problem?

    Does reading aloud work in other Office apps?

    There are many reasons for this problem, try the following possible solutions:

    Repair the Office application, and when you're done, you may need to restart your computer.

    Check that you have the language pack, voice pack, and handwriting pack (all 3 options) installed in your preferred language. This thread provides detailed steps to add them, you can refer to:

    https://answers.microsoft.com/en-us/msoffice/forum/all/suggested-fix-for-read-aloud-isnt-available/c68d7e09-3500-49d7-934d-8ec5f505d42a.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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